Reference

Legal Notice for Indonesia Access

We outline what we collect when you open an account, how long we keep it, and who to contact when you want changes. Access depends on local law—available only where regulations permit in eligible Indonesia regions.

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kodokhoki889 Legal Notice for Indonesia Access
DATA HANDLING

Security, Retention and Your Rights

We encrypt passwords with bcrypt and every DANA, OVO or GoPay transaction moves over HTTPS; session tokens expire after twenty-four hours of inactivity. You control whether we keep you logged in across devices or require an OTP every time. Request a data export, ask us to correct a wrong phone number, or tell us to delete your account—all three paths start in the contact section above.

Encryption standard

Passwords hashed with bcrypt; payment data and session cookies transmitted over TLS. We do not store your DANA, OVO or GoPay PIN—only the wallet account identifier you provide at registration.

Retention schedule

Active transaction logs visible for ninety days; archived records kept one more year for reconciliation. Cookie-based preferences expire when you clear your browser or after ninety days of no visits.

Data requests

Email us with your registered phone number to get a JSON file of your deposits, withdrawals and session history. We confirm identity with an OTP before releasing any record.

Deletion rights

Ask us to close your account and we will erase non-archival data within seven business days. Archived transaction records stay on file for the remainder of the retention period to satisfy audit requirements.

CONTACT PATHS

Reach Us About This Policy

Questions about what data we hold, how long we keep it, or how to request deletion go to the channels below. Live chat handles quick lookups; email takes requests that need a written audit trail.

Team online

Live chat

Open the bubble in the bottom corner and type your question—an operator will pull your account record and walk you through what we store and how to request changes.

Policy email

Send your registered phone number and your question to the support address listed in the account-settings screen; we reply within two business days with a summary or next steps.

Account settings

The privacy tab under your profile shows which data points we collected at registration, when you last logged in, and the button to download a JSON export of your history.

Legal and Privacy FAQ

We ask for your phone number, a password and your preferred e-wallet—DANA, OVO or GoPay. That trio lets us match deposits, send OTP codes and keep your session alive when you switch devices.

Active records appear in your dashboard for ninety days. After that we archive them for one more year to handle reconciliation disputes, then purge non-essential logs at the end of that period.

Yes. Email the support address with your registered phone number; we will send an OTP to confirm identity, then deliver a JSON export of your deposits, withdrawals and session logs within two business days.

We pass your DANA, OVO or GoPay account identifier to the payment processor that clears your transfer. No other third party sees your wallet information or phone number unless required by legal process.

Email us with your registered phone number and ask to close your account. We confirm identity via OTP, then erase non-archival data within seven business days; archived transaction records stay on file to satisfy audit requirements.

Access depends on local law. We offer this service only in regions where online account access is permitted; we make no claim about legal status in areas where such use is restricted.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.